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CUSTOMER CARE

 

 

Stonehenge Australia Massage Kits ABN 30 728 900 546

 

All enquiries – wholesale, general and customer care can be directed to admin@massagekits.com.au or fill out the form below. We aim to respond to all emails within 24 hours! ---Please cheack your other folder if you haven't heard from us for more than a day.

 

Call us via Messanger in our Facebook Page https://www.facebook.com/hotstonebamboomassage/ or send us an email to admin@massagekits.com.au. If our phone or chat is unavailable, message via Facebook.


FAQ

 

 

How do I track my order?
 

If you live in Australia and have provided your email address, our courier Startrack Express will send you a notice having tracking numbers on it. If you live outside of Australia, we will register and post your order through Australia Post.

 

What are payment options?
 

We accept various forms of payment which include –

 

Credit card payments can be made through our online shopping cart which will be proceeded through the safety of paypal

 

If you don’t have a paypal account we can process your order through our secure EFT terminal directly over the phone. We accept Visa, Master and American Express.

 

Commonwealth Bank Australia

BSB: 064480

Account Number : 10432072

Use your last name as the reference

 

If you wish to use paypal to ensure the safety of your payments you can transfer directly to our paypal account.

 

Note* A $2.5 processing fee or 3% of the value (whichever is highest) will apply to any order that is processed through paypal

 

Note# A $2 processing fee will apply to any order processed through phone credit card orders

How can I contact your couriers?
 

Contact Australia Post. First check your email for your consignment number. 

 

 

 

Do you provide International delivery?
 

Yes we do! Shipping fare varies across different regions. Don't hesitate to contact us for the shipping quote!